* Providing results-driven solutions that improve customer outreach and increase enterprise productivity.
* Allowing your internal and external customers to leverage complex technology solutions quickly, reliably, and cost-effectively.
* Turning I. T. soft costs into hard dollars.
You probably have more specific and immediate goals and needs. By
exchanging information on where you and I. T. want to go, I can begin articulating and planning how I can help take you there.
Our goal is to build a relationship that can serve to solve your problems and advance your position.
evaluate other candidates, ask yourself if they have interest in developing a solution-orientated relationship based on a
careful evaluation of your IT department's requirements and resources.
Motorola, ABN AMRO, SBC, LaSalle Banks, European-American Bank, KPMG, GE Railcar, Catholic Health Initiatives, State Governments,Blue Cross and Blue Shield benefited from highly tuned skills put to work to satisfy your employees, customers, suppliers and partners technical questions and requests.
We're responsible for developing and implementing enterprise wide systems for problem determination, problem/incident recording and problem resolution and escalation for the Fortune 1000 firms listed above. Clear Communications has proved experience implementing and developing ordering systems and their support guidelines.
Clear Communications brings years of experience in developing and implementing Call Center procedures, systems and training in the health care, banking and technical industries that developed superior telephone sales and customer service centers responsible for serving internal and external constituencies bringing in sales, building customer and supplier affinity.
Clear Communications can liaise between your customers and your programmers to ensure accurate problem determination and codebase improvement
Clear Communications has demonstrated knowledge of developing and training personnel in departmental policies and procedures. These directly contributed to improved response, reduced cost and measurable returns in customer loyalty and purchases. Clear Communications helps your firm get clear policies and procedures easily implemented.
Clear Communications has years of experience in solving problems on Sun Solaris, Windows 2003 Server, Windows Server 2003 Enterprise as well as Windows Server 2003 Datacenter.
Clear Communications is fluent as well with Windows Server 2008 Standard (32 and 64 bit), Windows Server 2008 Enterprise(32 and 64 bit) and Windows Server 2008 Data Center with equal proficiency.
Take advantage of our advanced troubleshooting skills and amelioration skills for your server and client installations
PC - Mainframe connectivity
EDI processing concepts and techniques
C++/Visual Basic Studio
Sybase, SQL and Oracle Databases
Windows PowerShell and WMI Scripting
Network Analysis, Design, Development and Implementation.
Customer support planning
Windows client operating systems such as Windows XP, Windows VISTA and Windows 7
VPN, remote access and remote server monitoring
Problem reporting and analysis
We design, install and maintain Customer Support and Help Desk Management systems using Remedy, Support Magic or customized
problem management softwa
Get help clarifying, prioritizing and allocating problems for solution or referral to appropriate
Home | Information Technology | Office Technology |
Who Let the Secrets Out? | Interview Page | Reviews Page | Get To Know Clear Communications | Mailbag | Contact Me | Client Download Area | See How Clear Communications Can Help Your Help Desk | How Clear Communications Can Help Keep Your Network UP | Now here's the....rest of the Story!